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Bonus Cancellation and Refund Policy

Dec 8, 2025 | FAQ, Others

1. Eligibility

Members are allowed to cancel their bonus. A cancellation fee of 20% will apply to all cancellations unless otherwise specified. The cancellation fee is calculated according to the rules below.

2. Free Credit Bonus

· The entire bonus amount will be deducted upon cancellation.

· No refund will be issued.

3. Deposit Bonus

The system will utilize the deposit amount first, followed by the bonus amount.

Cancellation Fee = Deposit Amount × 20%

(a) If total loss ≥ deposit amount

· The full deposit amount is considered used.

· No refund will be issued.

Example:

Deposit: 100

Bonus: 100%

Total Win/Loss: –150

Calculation: 100 – 150 = –50 → No refund

(b) If total loss < deposit amount

Refund Amount = (Deposit Amount – Loss Amount) – Cancellation Fee

Example:

Deposit: 100

Bonus: 100%

Total Win/Loss: –50

Cancellation Fee: 100 × 20% = 20

Calculation: (100 – 50) – 20 = 30 → Refund 30 to main wallet

(c) If there is a net win and the member cancels

Refund Amount = Deposit Amount – Cancellation Fee

Example:

Deposit: 100

Bonus: 100%

Total Win/Loss: +350

Cancellation Fee: 100 × 20% = 20

Calculation: 100 – 20 = 80 → Refund 80 to main wallet

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BINGO PLUS MAX
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BINGO PLUS MAX
MOBILE APP TODAY!

Step into the adventure with BPM!